It is of course unpleasant if you have a complaint about the service you have experienced. Nevertheless, we kindly ask you to submit your complaint via email to the customer contact department. This can be done by email, regular mail, and/or by phone. Our customer contact staff will review the complaint and try to resolve it to everyone's satisfaction.
Our details:
De Holland Winkel
Beitelstraat 43
1135 KV Edam
0299-406060
info@hollandwinkel.nl
Upon receipt of your complaint, you will receive a confirmation from us.
It can always happen that something doesn't go entirely as planned. We recommend that you first make your complaint known to us by emailing info@hollandwinkel.nl
If this does not lead to a solution, it is possible to register your dispute for mediation via WebwinkelKeur at https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil.